If you don't pre-pay for your luggage the price is 2x more at the airport. I recently was on a flight from Rockford to Las Vegas for Veterans Day weekend. Ask a Question. Don't take any luggage  larger than 9x14x16 or the airport charges $50 each way. No one would let us to the gate to check in there. Elite Carpentry &Kitchens Remodeling Kitchen Planning & Remodeling Service Hallandale Beach. The price can't be beat, that's for sure, and although I live in Madison, it's worth the drive down to Rockford to utilize this airline. Ask the Yelp community! After 7+ hours in the airport, mixed information and 5 calls to customer care, we were able to get Shannon (rep with Allegiant) on the phone. Contact the business for more information about recent service changes. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. Planes are very clean, security and boarding is very organized. At this point, my group had lost out on a full night's stay at a very expensive hotel and VIP services at a premiere event. The flight attendants did their best to accommodate passengers, however we were told we were only allowed one free snack and drink & the FA's were too flustered to accept payments. It's all disclosed on their website and posted to see upon arrival to the airport plus it's announced. See reviews, photos, directions, phone numbers and more for Allegiant Airlines Phone Number locations in Sanford, FL. We eventually did, but after asking what would happen since we would arrive in Sanford five hours before the rental car agency counter opened (or three hours after it closed), we were told that we would just have to wait or ask them when we got there. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. They only allow 1 personal item should be very small. Allegiant Airlines, I was on flight 2138 yesterday with "nonstop service" from Orlando Sanford to Concord NC. There is this regional airport and another private airport close by. Allegiant Air is an American low-cost airline that operates scheduled and charter flights. Doe and should never be reproduced/copied to another website without written authorization from the owner. While they charge for each item as long as you are careful you can still get great deals flying Allegiant. If you don't pre-print your ticket or download the app to your phone so the airline can scan the ticket from your phone, you have to pay $5 to have the airline print it for you. “Preferred” listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Location & Hours. Please note, that at this point, passengers had spent nearly 7+ hours at the airport. As the delay stretched longer and longer, no one could officially tell us what was going on or how long we would wait, only that they would not give any refunds but that we could transfer flights to another day without penalty. There is not pre check at this terminal. We were there with a friend who was waiting for over 6 hours for her flight to St. Petersburg FL. This airline always has a delayed flight. You can find complaint contact details for Allegiant Air above. Let's talk about how our travel was ON TIME! Should've gotten a pic of her to show you guys so she can get ALL the exposure she needs! We were then forced to stand in line for another 2 hours to wait for a hotel voucher. I saw multiple people get left because they arrived 30 mins before flight would have taken off. Budget friendly, everyone here seems so much happier than other airlines, and I've only ever had wonderful experiences with Allegiant! At security we had to take over $200 worth of liquids out of our luggage and throw them in the garbage. Locations for Landscaping Lawn Services in Maryville TN, Locations for Dry Cleaners Laundries in Martin TN, Scrap Cars With No Title Near Martinsville, Locations for Locks Locksmiths in Marshfield WI. X Call & Get Unpublished Flight Deals! Complaint via Phone number : 702-505-8888, Allegiant Baggage Services: 1-866-719-3910, Complaint via  Support Form : Allegiant Air Support Form, Allegiant Air complaint website : www.allegiantair.com, Allegiant Air Corporate Head Office address, 1201 N Town Center Dr, Las Vegas, NV 89144, USA, Also Read: Hawaiian Airlines complaints email & Phone number. At least the rental car agency was open and had good customer service (unlike allegiant) and we didn't have to camp out for five additional hours. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow. Terrible! We are trying to understand the cancellation policy with the coronavirus scare. NEVER AGAIN!!! Toggle navigation Free Call. At least the rental car agency was open and had good customer service (unlike allegiant) and we didn't have to camp out for five additional hours. Why would anyone fly with this company? I don't like a couple of the changes that they've made recently but the ticket prices are still very reasonable and the location is convenient. See 1 question for Allegiant Air. If you fly as a family I would suggest buying seats. Very friendly staff at this tiny airport. She also said we would have to wait for five more hours for our rental car and there was nothing she could do even though we booked the car through allegiant. Yaaaaaaassssss!!!! Hopefully, We helped you to get some genuine records for Allegiant Air Complaint information. We got there 70 minutes before the flight at a teeny tiny airport. I've never had to park here but at $4 a day, you can't beat it!Free WiFi is nice and there's usually only one flight at a time so it's not hard to find a place to plug in. Much easier than rooting around for the paper ticket.Do not expect a free beverage or snack on this airline. By 1942 … Later the pilot announced that the glitch would require a mechanic to assess and fix the problem. Empty. 5500 44th St SE. But if all the stars align for you, no problems at all.Over 30 minutes waiting for bags at JQF today. I'm giving 4 stars for the cost and convenience of the airport, not necessarily the airline itself. My flight was supposed to arrive at 2:29 PM and finally got in around 12:30 midnight. Allegiant doesn't play! This scared many people on the plane, but that's not the worst part. We would like to…, Absolutely fabulous! The pilot was very nice so were flight attendants. Upon arrival at the hotel, we were told that no rooms were available and that we needed to travel to another hotel. An additional expense that we did not expect. Lateness, will get you left and stranded because they only fly out on certain days. Overall very helpful. We'll get back to that in a little bit. There is not pre check at this terminal. The food and drinks are credit card only. Add that to your ticket price and you'll see it would have been better flying SW. Plus the weight limit is 40lbs. Parking is free the first hour. Also, this was one of several calls I had put into them with either promises of automated call backs, within 1-2 hours, or after sitting on hold for a hour+ and then disconnected once someone "picked up" but chose to be silent and disconnect the call, or customer service saying they couldn't pull it up at that moment and would call me back...So despite my extensive attempt, a death in the family which was very difficult on its own, my purchasing travel insurance through them in case of emergency, I've completely forfeited my flight...voluntarily. At the end of the day, the flights were on time and I arrived alive and in one piece and that's really the main thing to me.I'd probably consider flying this airline again. Our expected departure time is 9:30p. SERIOUSLY?Worst customer service out of any company I've done business with, by far. We'll get back to that in a little bit. Have you guys traveled out of ORD before?Allegiant is AMAZING! We were also inconvenienced, as we were forced to book a red-eye flight with another airline at a rate of $500 per person. The owner and staff were so accommodating, patient and flexible. Parking upper deck $4/day or covered deck &5/day In terms of cost it's cheap but of course there is other nickle & diming going on. Never, ever ever ever ever again. I'm guessing that since they have limited flights, they only have a single crew unloading and loading bags on the plane. ‍. Today, July 4th I am traveling with my wife and 2 small children. $110 for a ticket with checked bag and up front seat assignment which was way cheaper than both American and Delta. The first step is to phone the complaints line on 702-505-8888. When we descended into Concord, our pilot had to pull up abruptly TWO times because of missed approaches. Click. We received little sleep as we had a 9 am flight that morning. I love that the airport is small. City where company is located (optional): Hawaiian Airlines complaints email & Phone number, Spirit Air complaints email & Phone number, Air Canada complaints email & Phone number, Virgin America complaints email & Phone number, CashNetUSA complaints email & Phone number, Check Into Cash complaints email & Phone number, Mercury Insurance complaints email & Phone number, Break Time complaints email & Phone number, Smartocity complaints email & Phone number. Took two flights to and from las Vegas to Rockford. I even get that the pilot didn't feel comfortable with landing the plane (maybe he needs to be trained better). Worst experience ever. Was Allegiant scared to hint that their pilot was incompetent because other planes were landing safely at that time? Toll Free Number: 1-800-375-2210. To complain to Allegiant Air about their service, call 702-505-8888 to discuss your issue. Parking upper deck $4/day or covered deck &5/day. Carolina Woodwrights Kitchen Planning & Remodeling Service Iron Station, Innovative Design Kitchen Planning & Remodeling Service Greensboro, Out The Mud Construction Kitchen Planning & Remodeling Service Toledo, Sonrise Finishing & Remodeling Kitchen Planning & Remodeling Service Beaverton, Pharmacies With Subutex Near Martins Ferry. Baggage Service Office: (866) 719-3910 Many people on the plane had family members on the ground who were waiting for their arrival. We eventually did, but after asking what would happen since we would arrive in Sanford five hours before the rental car agency counter opened (or three hours after it closed), we were told that we would just have to wait or ask them when we got there. Get directions. If you continue to have problems, please contact us at (702) 505-8888. Customer service was exceptional. At around 6 pm, an outside staff member stated, "The flight has been canceled. From America’s favorite small cities to world-class destinations, Allegiant makes leisure travel affordable and convenient. $110 for a ticket with checked bag and up front seat assignment which was way cheaper than both American and Delta.I'll warn you that they do not have a redundant network so if something goes bump (mechanical, crew, weather), you will not have a good time. Claim your business to immediately update business information, respond to reviews, and more! Get verified information about Allegiant Air complaints email & Phone number. This airport is easily accessible but note the address GPS directs you to. She was…, We have traveled extensively and cruised since 1964 either making our own arrangement, or through WEB based agencies, or through various brick and….

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