Please. Outpatient Portal. No driving, no parking, and no waiting room. Ascension Patient Portal Change your password immediately by completing one of the following options: Your test results PIN is required to retrieve your test results over the phone. Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory.   205-939-7878, toll free at 800-331-6777, or you can e-mail Dial-A-Nurse by   going to stvhs.com/dialanurse. By accessing or using Patient Portal, you further agree that any and all such modifications are effective and binding upon you immediately upon posting of the modified version. We can use your health information and share it with other professionals who are treating you. We do not control and are not responsible for Third Party Platforms or any information you may share with, or access from, any Third Party Platforms, whether using the Portal or otherwise. We are required by law to maintain the privacy and security of your protected health information. For technical issues with this website during normal business hours, please contact our office. Ask us how to do this. from March 12, 2014 to December 1, 2017 will still be available through the Follow My Health Portal. How do we typically use or share your health information? Reporting adverse reactions to medications, Reporting suspected abuse, neglect, or domestic violence, Preventing or reducing a serious threat to anyone's health or safety, For law enforcement purposes or with a law enforcement official, With health oversight agencies for activities authorized by law, For special government functions such as military, national security, and presidential protective services. If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. You may not assign or transfer your Portal account or share your Portal login, password or any other credentials with any other person without our consent. Click here to be re-directed to the correct patient portal or contact customer service for assistance at 1-844-419-1010. The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). Posting of information to your Patient Portal account is at the sole discretion of your individual physician(s). QuickPay Code is incorrect. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why. http://www.adobe.com/products/acrobat/readstep2.html, Get a copy of your paper or electronic medical record, Correct your paper or electronic medical record, Get a list of those with whom we've shared your information, File a complaint if you believe your privacy rights have been violated, Tell family and friends about your condition, Market our services and sell your information, Help with public health and safety issues, Respond to organ and tissue donation requests, Work with a medical examiner or funeral director, Address workers' compensation, law enforcement, and other government requests, www.hhs.gov/ocr/privacy/hipaa/complaints/, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html, https://myidentity.platform.athenahealth.com/static/help/terms.html, https://myidentity.platform.athenahealth.com/static/help/privacy.html, information we collect through the Portal. All communications between you and our health care team using Patient Portal are carried over a secure, encrypted connection directly into our electronic medical record. We may charge a reasonable, cost-based fee. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. Why doesn't anything happen when I click "View Detail" or "View Receipt?". If you have been signing in with a PIN, date of birth, and phone number, you will now be able to sign in with just an email address and password. This website uses encryption software. As described above, the information we collect through the Portal is HIPAA protected health information or otherwise covered by the California Confidentiality of Medical Information Act. In case of a medical emergency, call 911. • If you have questions about this process, you may contact Dial-A-Nurse at We can use or share health information about you: We can share health information about you in response to a court or administrative order, or in response to a subpoena. 2.       You will immediately receive an email from Ascension Patient Portal ; click the secure link in the email. Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice. By using Patient Portal, you also consent to all of the terms and conditions described in the Privacy Statement. You can ask us not to use or share certain health information for treatment, payment, or our operations. Select your provider, office location, and your preferred time of day and days of week. You may exercise that option by checking the appropriate checkbox located at the bottom of the Billing Tab in Patient Portal under "Patient Preferences.". We are not required to agree to your request, and we may say "no" if it would affect your care. You understand that your health care team may send you messages, test results, and other communications via Patient Portal as authorized in the sole discretion of your physician. None of the Practice Entities or any of their contractors or subcontractors shall be liable for any loss, injury, illness, damages, or claims of any kind resulting from your failure to timely read messages you may receive through Patient Portal. As a part of St. Vincent’s Health System and the nation’s largest non-profit health system Ascension, we are committed to delivering compassionate, personalized care to all. The personally identifiable information you provide is maintained by us on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Please try again. If you have any questions about this Policy or any other aspects of your privacy with respect to athenahealth (including our processing of your personal information), please contact us at: athenahealth, Inc., Attn: Chief Compliance Officer, 311 Arsenal Street, Watertown, MA 02472. Welcome to the St. Vincent’s Health System Patient Portal for your St. Vincent’s Family Care/Primary Care visits. This information may include: your. You can ask us to correct health information about you that you think is incorrect or incomplete. These messages may contain information important to your health and medical care. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. By accepting these terms and conditions, you certify that you are authorized to open or access the account you are requesting and that all information you have provided to us is true and correct to the best of your knowledge. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason. Any active patient may be eligible to register for and use the Patient Portal. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. | Remember My User ID. We reserve the right to change the terms, conditions, and notices under which Patient Portal is offered. Therefore, our practices with respect to the Portal are exempt from the California Consumer Privacy Act (the CCPA). Use the Ascension Patient Portal to access records for hospital stays on or after December 2, 2017, Use Follow My Health to access records for hospital stays before December 2, 2017, Use the St. Vincent’s Health System Portal to access records for Physician office visits at St. Vincent’s Family Care/Primary Care Centers.

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