We take a look at the data, to get a better picture of whether the city needs greater restrictions. - Membership of STAR can be recognised by the use of the STAR kitemark and a list of members is available at www.star.org.uk or by phoning the STAR helpline (0844 879 4272). For performances that are moved to a new date, your original ticket will be valid, but you can also get a refund if you can’t make the rescheduled performance. - Highlight any terms and conditions, including transferability, cancellation and viewing restrictions The Apollo Victoria Theatre in London, where the West End musical Wicked is homed, The Morrisons, Tesco, Aldi, Lidl and Sainsbury’s rule we could see again in London supermarkets, Aldi, Lidl, Waitrose, Sainsbury's and Iceland are urging customers not to eat these products - including chicken and milk, The stores have issued urgent recalls on a number of items, EastEnders viewers left 'shouting at the TV' as jury reach their verdict at Whitney Dean's murder trial, The episode ended with one of the soap's classic cliffhangers - and fans were left screaming in frustration, B&M shoppers thrilled with new product that's £95 cheaper than designer version, The bargain buy is almost identical to one being sold in John Lewis for £125, The fascinating map that shows where in London you can spot dolphins and seals in the River Thames, Dolphins are travelling further upstream than usual, the map shows, Eastenders’ original Johnny Carter actor looks unrecognisable in his latest photos as he takes America by storm, Sam Strike left his role on Albert Square 6 years ago, EastEnders spoilers: Mick Carter will struggle with effects of surviving abuse as a child, Mick, played by Danny Dyer, will battle with the non-recent sexual abuse he experienced as a youngster, Hayes shooting live: Murder investigation launched after man shot dead on Austin Road, TUI, Jet 2 and easyJet’s latest advice as travel corridors to Spanish islands come a big step closer, Some of Brits favourite islands could open up, Warning as giant lorry leaving M25 will drive at just 5mph through West London for 2 nights, The lorry will be transporting a foot bridge with some parts measuring 36 metres long and 5.5 metres wide, Romford shooting live: Gunman still at large after shooting on White Hart Lane, Road closures are in place around the scene, The quiet corner of London that's crawling with celebrities living among us, Zayn Malik, Arsene Wenger and Emma Bunton all own homes in the area, Wizz Air announces 4 new destinations you can fly to from Gatwick Airport from half-term, Some of Brits favourite places in Europe are included, Hayes shooting: Two men arrested after 23-year-old shot dead and burnt out car found, West London man tried to break into police car outside Hounslow police station, Nazmul Ahmed Miah claimed he was videoing a ladybird on the handle of the police forensic team vehicle, London Covid: Barking shisha bar forced to close after hosting party of 200 people, Kaafi Studio Lounge defied national curfew rules and remained open until 2am, with more than 100 people attending an event, The latest forecasts for when London might just get some sunshine again. The Apollo Victoria Theatre in London, ... Update - As of 16.03.2020 SOLT and UK Theatre member venues have closed until further notice. The cardholder will be required to sign for the tickets. CAN I EXCHANGE OR REFUND MY TICKETS? All tickets to performances at the Apollo Victoria Theatre include a £1.75 restoration levy which is clearly marked on each ticket and is included within the overall ticket price. Learn more about the theatre and book your tickets here at the official box office. The map below does not reflect availability. CAN SOMEONE ELSE COLLECT THE TICKETS AND/OR ATTEND THE EVENT INSTEAD OF ME? It looks like you have JavaScript disabled. Our address and phone number can be found on the Contact Us webpage. *Please note that The Ambassador Theatre Group will only deliver tickets to the person who purchased them. Another said: "All the London theatres should be closed. - A valid photo ID, driver's license or passport. Please enable it for this site to work as intended. Seating charts reflect the general layout for the venue at this time. CAN I MAKE CHANGES TO THE BOOKING DETAILS AFTER THE BOOKING HAS BEEN COMPLETED? It is also important that the seller has a valid and visible physical address and a telephone number. If you have any questions, please contact our customer services team. The minimum age for admittance with a valid ticket for Wicked is three years old. The official Apollo Victoria website, the venue WICKED, London. With a number of large scale events being cancelled or rescheduled from football to concert tours, some theatregoers will also be wondering whether West End venues are remaining open. Please contact the venue box office direct for further information regarding disabled bookings and facilities or email apollovictoriaaccess@theambassadors.com, No video cameras or recording devices allowed. There are a number of group booking deals and benefits available. More than 15 million people each year head to one of the many theatres on London's West End to catch some of the biggest shows in the world including Wicked, The Lion King and The Book of Mormon. We remain committed to ensuring our theatre workforce and audiences are safe in accordance with the latest Public Health and NHS advice.". Update - As of 16.03.2020 SOLT and UK Theatre member venues have closed until further notice. Buying from STAR members guarantees certain things. - Handle bookings in a polite and courteous manner, giving the highest standards of professional service If you have bought tickets to a show that has been cancelled, then you are entitled to a refund/exchange and your ticket provider will be in touch. Fan safety is our priority. If you've got a ticket for a show in the coming months and aren't sure whether it's still going ahead, Official London Theatre has released a statement on social media. If you haven't received a confirmation email after 30 minutes, please email customerservices@ingresso.co.uk. It says: "In the event that customers are unable to attend current performances in West End theatres due to feeling ill; choosing to self-isolate; or travel restrictions, our theatres are now offering free exchanges prior to the performance. Please note, in the event of closure, you will be entitled to a full refund.". An unexpected error has occurred. Unfortunately there is no way to guarantee that an email has been received, and sometimes people misspell their email addresses. By Emily Hodgkin. Please specify the email address you would like to send to if you are not emailing from that address. Find out more about the group booking deals we offer by contacting our groups department by [email protected] email or phone 020 7206 1174. If your tickets are set for box office collection and you are not attending the event, certain venues will allow for someone else to collect the tickets instead of you on presentation of a letter of authorisation completed by yourself. The Apollo Victoria Theatre Box Office opening hours are Monday - Saturday: 10:00 - 19:45 Please note that advance bookings for WICKED: The Hit Musical can be made from 10:00 - 18:30 and on matinee days from 10:00 - 13:30 and 14:30 - 18:30. - The credit card you used to purchase the tickets. Would you like to refresh the page. Please collect your tickets in person at the venue's ticket office up to 45 minutes prior to the event. Amex, Mastercard, Visa (credit and debit), Switch/Maestro, cash, cheques (with guarantee card), Tickets left at the box office for collection may be picked up on the day of the performance during opening hours. He said: "Mass gatherings are something we are now moving emphatically away from", the Mirror reports. This is the same address where the event will take place. At the Apollo Victoria Theatre it's easy to book WICKED the musical tickets for groups of 10 or more. In order to pick up your tickets, you may be required to present: *Please note that The Ambassador Theatre Group will only deliver tickets to the person who purchased them. NB: During our peak period (October – January), performances nearer to the present date will take priority for posting, so if you’ve booked for a performance that doesn’t happen until the new year, your tickets might not get sent out until after this period. All children must have a valid ticket and occupy a seat, Accompanying adults will be asked to remove any noisy children. I DON'T HAVE MY CONFIRMATION EMAIL - WHAT DO I DO? "Theatres remain open as part of the scientific rationale for managing the Coronavirus outbreak. The Official London Theatre are yet to respond to the new statement but we'll update this as soon as they have. 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