Quick Guide, Know more about the Student Representative Committee, Get the job you want - Careers Resources summary, Reducing my study load - international students, Understanding student policies and procedures. In person:  18 Wally’s Walk, Level 2 MUSE, AskMQ is an online service that provides quick and simple answers to all your questions about life at Macquarie. This information is then sent to the University's secure servers to verify your enrolment and once verified you will be allowed to use the CaptureMe system to upload your own photo. a photo taken and treated as a joke or other improper content. Not sure how to access the Student Success Network? There is one entry point into the tool, ensuring the ability to pass tickets between each business unit when necessary. Some changes of details are unavoidable (eg. Please clean your hands before and after using PCs, equipment or collection items, Staff at the door will manage numbers entering the building, Calling the IT Service Desk on (02) 9850 HELP (4357), Visiting the IT Service Desk located at 17 Wally's Walk, Ground Floor. You should carry your card at all times and present it when requested by University staff. It is an interactive, self-service request tracker. Why connect with Macquarie; What we offer ; Contact us; Industry and business collaboration; Employers. Start at Student Connect for advice and information about any aspect of your life at MQ. Accidental damage can cause parts of the card to stop working. Partnerships. Next you will receive an email from CaptureMe advising the status of your request (eg. Using our online payment gateway, complete the campus card replacement request form to pay for your card. Visit Student Connect during opening hours and bring your card with you to arrange a replacement. Press the "Space" key to toggle the STUDY navigation, Press the "Space" or "Enter" key to toggle the STUDY navigation, Press the "Space" key to toggle the EXPERIENCE navigation, Press the "Space" or "Enter" key to toggle the EXPERIENCE navigation, Press the "Space" key to toggle the ADMIN navigation, Press the "Space" or "Enter" key to toggle the ADMIN navigation, Press the "Space" key to toggle the SUPPORT navigation, Press the "Space" or "Enter" key to toggle the SUPPORT navigation, Press the "Space" key to toggle the ON CAMPUS navigation, Press the "Space" or "Enter" key to toggle the ON CAMPUS navigation, Press the 'Space' or 'Enter' key to toggle the additional site navigation, Press the 'Enter' key to go to search page, Press the 'Space' or 'Enter' key to toggle the site search, Macquarie University - Student Portal Home page, Faculty of Medicine, Health and Human Sciences, Macquarie University International College, Short courses and professional development, Study Abroad and Exchange GLP Certificate, Mentoring High School Students from Refugee Backgrounds (LEAP), Graduation ceremony - Live broadcast dates, Sexual assault and sexual harassment support and report, Aboriginal & Torres Strait Islander students, Aboriginal & Torres Strait Islander Entry Pathway, Elisse Sutton MacqCon Poster 2015 Sea Urchin Immunity.pdf, Thesis preparation, submission and examination, Department of Health Systems and Populations, Australian Institute for Health Innovation, Department of Earth and Planetary Sciences, US Department of Veterans Affairs benefits, AHEGS Recognised Co-curricular activities, Excursion Authorisation form Dec 2016 -Jan 2017, Swipe Access for Macquarie University students and staff only. An extra $1.25 will be added to the replacement cost to cover postage. If your card is damaged and you require a replacement, visit Student Connect, 18 Wally's Walk, MUSE Level 2 during opening hours and bring your damaged card with you. Your card will then be posted to the Australian address you provided in eStudent, so make sure your details are correct. You need to provide photo identification to enter an exam. ID doesn't match:  If we are unable to verify the two submissions are the same person - please upload an alternative photo or ID. Quick Guide, Understanding academic integrity and plagiarism, Where can I get financial assistance? Once your card has been reported lost or stolen you will need to visit Student Connect to obtain a replacement. Damaged cards incur a replacement fee of $15. You can order and pay for your replacement card online and choose to have it posted out to your nominated postal address. All cancelled cards will be automatically disabled. Documents accepted include: passports and birth certificates and marriage or change of name certificates from the Registry of Births, Deaths and Marriages. approved and card printed  OR  your photo was not acceptable in which case you will need to submit a new photo). Press the "Space" key to toggle the STUDY navigation, Press the "Space" or "Enter" key to toggle the STUDY navigation, Press the "Space" key to toggle the EXPERIENCE navigation, Press the "Space" or "Enter" key to toggle the EXPERIENCE navigation, Press the "Space" key to toggle the ADMIN navigation, Press the "Space" or "Enter" key to toggle the ADMIN navigation, Press the "Space" key to toggle the SUPPORT navigation, Press the "Space" or "Enter" key to toggle the SUPPORT navigation, Press the "Space" key to toggle the ON CAMPUS navigation, Press the "Space" or "Enter" key to toggle the ON CAMPUS navigation, Press the 'Space' or 'Enter' key to toggle the additional site navigation, Press the 'Enter' key to go to search page, Press the 'Space' or 'Enter' key to toggle the site search. Cards feature a swipe facility enabling you to enter buildings you are authorised to access. You can load funds onto your campus card at recharge stations in the Library; 17 Wally's Walk; and in MUSE Level 2, 18 Wally's Walk. Soap and water are available in the bathrooms and hand sanitiser stations are provided throughout the building. You can download iPrint software straight to your laptop or submit your document directly to iPrint. All information provided for the use of obtaining your campus card will only be accessed, used and disclosed in accordance with the University's privacy compliance framework. for student concession at cinemas - you will need to show your card), transport concession - if requested by railway transport officers, you will need to show your campus card in conjunction with your tertiary student concession, We need to see your face clearly, so the photo only needs to cover your head and neck, You should stand face on to the camera taking the photo - you don't need to show us your best side, or over-shoulder-red-carpet-look, or your holding-camera-higher-than-your-head-selfie-face, No filters or adjustments - you look great without them, Expired ID Type: Please submit a valid form of ID - we are unable to accept out of date forms of identification, Incorrect ID Type: Please resubmit either a Passport, Driver License or Proof of Age card in English or with English translation, Low Resolution ID:  If we are unable to read the attached image - please resubmit your ID in a higher resolution. OneHelp is Macquarie’s university-wide online IT request system. Requests to produce a new student card to enable an updated photo incur a replacement fee of $15. The card is non-transferable and must not be used by anyone other than the card holder. The following options are for students - staff please visit Student Connect to organise a replacement card. Find out here for information ranging from domestic/international student enquiries to diploma enquiries. From 30 Sept you'll just use your StudentID and the password you use for other MQ systems. We represent over 50 universities across the UK, having in our list the most prestige and ground-breaking universities to fit all kind of students. Easy! You use your OneID to enter. You may only use your own card to enter any secured building. 3. It is important we cancel any building access you may have as quickly as a priority. Student Connect is your first point of contact for enquiries about your life at Macquarie. The following conditions apply to your campus card: For all queries about your campus card, please contact: Student Connect 18 Wally's Walk, Level 2 MUSEAskMQ Tel: +61 2 9850 6410. Approval may need to be gained before a replacement card will be issued for an updated photo. Once you access the website, you will be required to enter your personal details (your name, student ID and email address). You will need to swipe your student/staff card to enter the building, Macquarie University students and staff who are unwell are asked to stay at home, Seating and tables are to remain in place to comply with physical distancing, Ensure good hand hygiene. a new surname after marriage). You must replace your campus card for a fee of $15 before your next exam. Lost and stolen cards may incur a replacement fee of $15. name or student ID) is incorrect at the time of issuing. You can contact Student Connect via one of the following methods: Chat :  Available during business hours and can be found in the far right corner of this page. Requests to produce a new student card to enable an updated photo may incur a replacement fee of $15. This temporary pass is free but will invalidate your … Connect. We're here to help you online, by phone or in-person. You can ensure a good photo on your campus card by: Please remember that the photo is for ID purposes only - Student Connect staff will do the best they can with the camera/print resources available. To enable the swipe access function on your card, you should contact the administrator for the secured area. Note: You will need to bring your actual Visa/Mastercard to pay in person as phone tap or other such forms of payment are not possible on the device. Similarly, damage such as punching a hole in a card to attach a lanyard can also shorten the life of the card or stop it working altogether. They will authorise your request and instruct the Security Service to grant you access. Here to support you Our Wellbeing Team are here to support you and help you succeed academically and personally Get the latest MQ COVIDSafe information Including how you can stay safe on campus You should inform HelpDesk or Student Connect as soon as possible if your card is lost or stolen to prevent unauthorised entry to secured areas. It is important you keep it safe at all times. If you do not have your campus card with you for any reason on a day when you have an exam, Student Connect will issue a temporary exam pass valid for only one day. Provided is also a map to get you to our uni, as well as emails, links, and phone numbers for online chatting to instant calls. driver licence, passport) to collect from the Campus Card Desk. Student Connect is your first point of contact for enquiries about your life at Macquarie. … Your existing photo in the system will be used for this option. 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