', A source at the hospital said: 'Some managers consider the number 13 an unlucky omen and the last thing they want to do is cause any patients unnecessary stress by putting them in a bed with 13 on it.'. Multi-disciplinary teams were very well developed with a full range of health and social care professionals. However the trust had not attained the 62 day cancer access target since 2013. There was access to staff with additional skills and technical equipment in emergency situations. The professions on the wards worked together to make sure patient discharge was prompt and safe. Bosses at St Thomas' Hospital in south London decided to number beds on the Nightingale Ward and Anne Ward from 12-14, leaving the number 13 out altogether. St Thomas’ Hospital has 840 beds and the Evelina has 175 beds. We also found that staff sometimes talked over patients and their relatives. St Thomas’ Hospital has one of the largest critical care units in the UK and one of the busiest Emergency Departments. This map is for general reference and should not be used in seeking medical care. Mrs Bentes, of Streatham, south London, said: 'I've always been relieved when I'm in hospital when I didn't get bed number 13. 'I know it's superstitious, but I'd rather have luck on my side than chance it.'. Ensure that appropriate levels of midwifery staffing are available in all areas so that women are cared for in the most appropriate environment. The majority of patients said that they liked the food on offer, had a choice of food and were supported to eat and drink. St. Thomas Rutherford Hospital will increase the number of patients served by 72 more beds. We saw several areas of outstanding practice including: The paediatric cardiology service had introduced a home monitoring programme for infants following single ventricle palliation surgery (Norwood 1 operation or hybrid procedure). The approach to communication with and support of dementia and complex needs patients via well designed communication boxes and a specialing team. Robust governance arrangements were in place to monitor, evaluate and report performance and risk back to staff and upwards to the trust board. Patient Sandra Bentes, 49, said she was relieved whenever she went to the hospital and was given any bed that was not number 13. Patient concern: St Thomas' hospital has started to introduce wards without the unlucky number 13 bed to remove possible patient worry. The Mental Health Act 1983 and the Mental Capacity Act 2005 was understood by staff. Adult are offered a full range of services to support people in their homes and to support the early discharge for patients who are admitted. They were asked for their opinions and feedback about the quality of the service they received. Services were designed to meet individual needs with the development of communication support for dementia and other complex patients very well developed. Information for care providers, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections. Services were well planned to meet the needs of the local population and co-ordinated with community and primary care services with the homeless team and the proactive older patients service examples of excellence. Staffing levels in maternity services were reviewed annually and although there had been an increase in the antenatal day assessment unit  staff found it hard to keep up with demand at times. One person said, �Staff always talk to me and explain things as they go.�. The ward environment and signage afforded dementia patients. Access and treatment targets were not being met for several reasons. The complaints process was overseen by a skilled team. However, there were also areas where the trust needs to make improvements. The hospital also includes the Evelina London Children's Hospital. The class clown got so serious he could even flog me a clapped-out Ford Cortina: HENRY DEEDES watches Boris... Boris Johnson tells EU leaders he is 'disappointed' Brexit talks have not made more progress and he is... Scallop wars! My 3 month old needed bloodwork done and after lifelabs in Tillsonburg turned us away because he was too young and needed "too much blood taken" they wouldn't do it. The AMBER care bundle and a range of training courses for staff in end of life care such as the Sage and Thyme training model, simulation days and Schwartz rounds. We attend a range of events throughout the year. We spoke with 16 patients and two relatives and met staff of different professions. The individual physical, spiritual and emotional needs of people were considered when discussing and agreeing their care. Most people felt that although staff were always very busy, there were enough staff to meet their needs and there was never a time when they did not do things properly or did not provide the treatment they needed.

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